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White Paper

Building Brand Relationships

Dive into a research-backed framework for understanding and strengthening the depth of consumer–brand relationships. It is complete with a diagnostic quiz and a seven-level relationship spectrum. It is designed to help brands translate trust, shared values, and emotional connection into measurable gains in loyalty, lifetime value, and long-term growth.

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Featured Essays

How Ethical Brands Can Avoid the ‘Virtue Signaling’ Trap

How ethical brands can avoid virtue signaling by aligning action, identity, and messaging into a narrative that builds real trust rather than performative credibility.

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The Four Reasons Market Research Fails to Drive Action – and What You Can Do About It

Why so much market research fails to drive change — and how researchers can translate insights into clear, actionable direction that teams actually use.

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Brand Relationship: Why emotions aren’t enough in brand building.

Why emotional marketing isn’t enough — and why lasting brand growth comes from building trust-based, meaningful relationships rather than simply triggering feelings.

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The Themes Shaping Our Work

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Narrative & Meaning

How stories shape brand perception, identity, and consumer sense-making

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Decision & Behavior

Behavioral economics, how people actually choose, the gap between stated and real motivations

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Research & Insight

Research methodology, translating findings into action, insight quality and framing

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Brand Relationships

Loyalty, emotional connection, the dynamics of long-term brand attachment

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Strategy & Positioning

Brand foundations, narrative positioning, go-to-market framing, competitive differentiation

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White Papers

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A Narrative Approach to Branding

An actionable guide to Narrative Positioning that reframes brand strategy around the consumer’s story — helping organizations identify their role as catalyst in the hero’s transformation and build positioning rooted in psychology rather than product features.

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13 Ways Narrative Psychology Can Transform Your Brand

This pocket guide explores 13 practical principles from narrative psychology to help brands engage identity, influence decisions, add value, and build deeper loyalty through story.

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Conversations

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Webinar: Listening Between the Lines: The Stories Consumers Tell Bots vs. Humans

Kristian speaks about the difference between agentic and human moderators - and the best time to use both.

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Reel: The Three Types of Insights in Market Research

Kristian breaks down the kinds of insights you might hear in a study and what they each mean.

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Reel: How to Unstuck Your Positioning

Kristian discusses the problem with traditional positioning and what you can do to break through.

Branding in the Narrative Economy

Start with the Story argues that brands win not by shouting louder or optimizing features but by understanding the narrative structures that shape human decision making. Grounded in narrative psychology, the book introduces the concept of the Narrative Economy — the idea that consumers interpret brands through the stories they are already living — and provides a practical framework for identifying the role your brand can authentically play in that story. Part philosophy, part strategy guide, it equips leaders and marketers to build positioning that resonates at the level of identity, transformation, and meaning — not just messaging.

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Explore the Archive

Browse our full collection of essays, research publications, conversations, and selected engagements.

Essays

Short-form and long-form reflections on narrative psychology, strategy, and decision making.

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White Papers

In-depth publications exploring brand psychology and strategic interpretation.

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Conversations

Recorded webinars, discussions, and podcast episodes.

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Case Studies

Examples of how narrative insight informs real-world decisions.

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Continue the Conversation

If something here resonates, we’d welcome a discussion about the questions you’re navigating.