White Paper
Building Brand Relationships
Dive into a research-backed framework for understanding and strengthening the depth of consumer–brand relationships. It is complete with a diagnostic quiz and a seven-level relationship spectrum. It is designed to help brands translate trust, shared values, and emotional connection into measurable gains in loyalty, lifetime value, and long-term growth.
Featured Essays
How Ethical Brands Can Avoid the ‘Virtue Signaling’ Trap
How ethical brands can avoid virtue signaling by aligning action, identity, and messaging into a narrative that builds real trust rather than performative credibility.
The Four Reasons Market Research Fails to Drive Action – and What You Can Do About It
Why so much market research fails to drive change — and how researchers can translate insights into clear, actionable direction that teams actually use.
Brand Relationship: Why emotions aren’t enough in brand building.
Why emotional marketing isn’t enough — and why lasting brand growth comes from building trust-based, meaningful relationships rather than simply triggering feelings.
The Themes Shaping Our Work
Narrative & Meaning
How stories shape brand perception, identity, and consumer sense-making
Decision & Behavior
Behavioral economics, how people actually choose, the gap between stated and real motivations
Research & Insight
Research methodology, translating findings into action, insight quality and framing
Brand Relationships
Loyalty, emotional connection, the dynamics of long-term brand attachment
Strategy & Positioning
Brand foundations, narrative positioning, go-to-market framing, competitive differentiation
White Papers
A Narrative Approach to Branding
An actionable guide to Narrative Positioning that reframes brand strategy around the consumer’s story — helping organizations identify their role as catalyst in the hero’s transformation and build positioning rooted in psychology rather than product features.
13 Ways Narrative Psychology Can Transform Your Brand
This pocket guide explores 13 practical principles from narrative psychology to help brands engage identity, influence decisions, add value, and build deeper loyalty through story.
Conversations
Branding in the Narrative Economy
Start with the Story argues that brands win not by shouting louder or optimizing features but by understanding the narrative structures that shape human decision making. Grounded in narrative psychology, the book introduces the concept of the Narrative Economy — the idea that consumers interpret brands through the stories they are already living — and provides a practical framework for identifying the role your brand can authentically play in that story. Part philosophy, part strategy guide, it equips leaders and marketers to build positioning that resonates at the level of identity, transformation, and meaning — not just messaging.
Explore the Archive
Browse our full collection of essays, research publications, conversations, and selected engagements.
Essays
Short-form and long-form reflections on narrative psychology, strategy, and decision making.
White Papers
In-depth publications exploring brand psychology and strategic interpretation.
Continue the Conversation
If something here resonates, we’d welcome a discussion about the questions you’re navigating.