Essays

Reflections on narrative psychology, decision making, and the strategic tensions shaping brands today.

Brand Relationships

3 min read

From Stay to Story: How Emotional Attachment and Guest Tribes Are Shaping Luxury Hospitality

Luxury hospitality is undergoing a quiet but profound transformation. The expectations of today’s travelers have shifted away from opulence for its...

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4 min read

How Ethical Brands Can Avoid the ‘Virtue Signaling’ Trap

The Power of Narrative in Ethical Branding A brand’s narrative is more than just a marketing tool—it’s the foundation of its identity. The most...

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4 min read

The Science of Brand Love: What Drives Long-Term Customer Loyalty?

More Than Just Love—The Key to Lasting Brand Relationships We’ve all experienced it—the deep attachment to a brand that feels personal. Maybe it’s...

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3 min read

Building an Empathetic Brand: A Journey Towards Deeper Customer Connections

When we talk about building an empathetic brand, we first need to define what empathy means in a branding context. Empathy is the ability to...

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5 min read

Brands are Relationships: Get It Right In Two Steps

In today’s market, branding transcends mere logos and taglines; it’s about creating relationships and stories that resonate with consumers on a...

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3 min read

Navigating Purpose as a Business: A Deep Dive into ‘Higher Ground’ by Alison Taylor

In today’s rapidly shifting corporate landscape, where the expectation that businesses serve a greater purpose is growing, Alison Taylor’s Higher...

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4 min read

Marketers Need to Pledge to Do No Harm: The Marketer’s Oath

Marketing has an impact on people’s lives. The benefit of that impact is up to us. Yet, there are very few expectations on marketers as an industry...

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2 min read

Brand Relationship: Why emotions aren’t enough in brand building.

Over the past two decades, emotions have risen in prominence within marketing. No longer was it enough to prioritize features, run promotions or come...

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2 min read

Book Review: Hooked by Nir Eyal

If there’s anything you should know about Nir Eyal, it’s that he has an adorable family. I know because his family is involved in the Habit Summit he...

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